
Save Time Using Internal Communications Efficiently
In the past, internal communications in the shop were conducted by standing around and waiting for the other person to reach a stopping point where they could pay attention.
It took time to find that person and wait for them to get to a stopping, pointing at whatever they were doing. In some cases, you might give up and leave a sticky note for them, hoping it gets read at some point.
With the shortage of great team members and the cost of staffing growing every day, it is more important than ever that we save the time wasted and turn it into revenue for all.
The cost per minute of techs standing around waiting for an advisor to get free, missed operations, or pricing errors by the SA can be eliminated.
Higher technician productivity and reduced stress on service advisors are just two of the benefits digital shops are experiencing.
There is also a digital audit trail if things do go wrong, which can be used for training and staff growth.
A well-run digital shop also leads to less staff turnover and more straightforward requirements.
A well-run digital shop leads to less staff turnover and more straightforward requirements.
Bill Connor
Tag:Recruitment, Time savings




